WHAT TO DO WHEN WE ARE CLOSED

IF YOU NEED URGENT MEDICAL ATTENTION WHEN THE SURGERY IS CLOSED, VISIT NHS 111 ONLINE OR CALL 111.

You will be assessed and directed to the most appropriate point of care for your particular needs.

To access NHS 111 Online click here

You can also access NHS 111 Online via the NHS App

IN A GENUINE EMERGENCY CALL 999, THIS INCLUDES CHEST PAIN AND OR / SHORTNESS OF BREATH.

Other Useful Information

Click the links below:

When to call 999

When to use NHS 111 Online or call 111

When to go to A&E - Find your nearest A&E here

When to visit urgent treatment centres or other urgent care services - Find your nearest urgent treatment centre here

Our practices will be closed on the following dates for bank holidays for 2026, unless stated otherwise.

Any prebooked routine appointments scheduled to happen during these times as part of our Enhanced Access will go ahead as planned.

Once a month the Practice is closed for an afternoon of training, this is called a QUEST session.

These are important opportunities for staff training and are fully supported by the ICB.

Training is for all staff members and covers clinical and non-clinical topics.

On a QUEST day all the practice buildings will close at 12:30 and the telephones will be switched over to the out-of-hours providers, Derbyshire Health United (111).

The QUEST dates for 2026/27 are as follows:

• 2026 January 7th
• 2026 February 11th
• 2026 March 11th
• 2026 April 15th
• 2026 May 13th
• 2026 June 10th
• 2026 July 8th
• 2026 September 9th
• 2026 October 14th
• 2026 November 11th
• 2027 February 10th
• 2027 March 10th

There will be no Quest Training afternoons in August or December in 2026 and January 2027.