"Following guidance received from NHS England, we have currently suspended our online appointment booking facility due to risks being presented by COVID-19 (Coronavirus). We apologise for the inconvenience this may cause. If you require an appointment please telephone the practice".
Welbeck Road Health Centre are pleased to announce that they are now an Armed Forces Veteran friendly accredited GP practice. This means that we have a dedicated clinician who has a specialist knowledge of service related health conditions and Veteran specific health services. This is important in helping Veterans to get the best care and treatment. Our accreditation certificate can be found here.
Hay fever medicines suitable for self-care and available to buy over the counter have been removed from your repeat prescription in line with NHS England guidance and the Derbyshire self-care policy
Letter for patients - Hayfever medicines
Did you know that as a patient at Welbeck Road Health Centre you might be able to use the extended access appointments available at Barlborough Medical Practice, The Springs Medical Partnership or Welbeck Road Health Centre? Please click the link below.
Allocated Named Accountable GP
We are now required to allocate a named accountable GP to each patient.
This is a contractual requirement and does not prevent you from seeing the GP of your choice at the Practice in line with current arrangements.
If you would like to know which GP you have been assigned to then please contact the Surgery.
SMS Text Messaging Service
We now offer a new text messaging service to all our patients.
Opting in to this service will allow you to receive:
- Appointment reminders– for pre-booked appointments
- Review reminders – if you have a long-term condition such as Diabetes, Asthma, Heart problems, high blood pressure etc we will invite you to attend the surgery for a review.
If you would like to opt into this service please ask at reception for a consent form and return it to the practice with your correct mobile phone number.
It is important to keep your contact details up to date, please inform the surgery should any of your details change.
Following feedback from our recent patient survey and government initiatives, we are rationalising our appointments system. This makes it easier to book appointments ahead at times to suit patients. However, for urgent appointments on the day, all requests must be made by telephone. This means that (with your co-operation) all these requests can be managed on the day. We hope that this will do away with "the scrum" at our front door each morning.
In order to further improve the availability of appointments, we have increased the number of appointments that can be booked in advance.
The booking of appointments in advance can still be made in person at the desk.
Please note that URGENT same day appointments are no longer be available by turning up at Reception. All requests for these appointments should be made by telephone. All telephone calls are recorded for training and monitoring purposes.