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Repeat Prescriptions

When a repeat prescription or other medicine is requested, it is often necessary for the doctor to check if we want to see you about it.

The doctor may want to make sure the medicine is working properly for you, that there are no serious side effects, and any other necessary tests have been done.

We want to make sure you get the correct medicine, the one the doctor originally intended.

We DO NOT take prescriptions over the phone for the following reasons:

  • To avoid mistakes
  • To avoid blocking the phone lines when patients are trying to make appointments
  • To make the staff more available to you in the surgery

Please allow 2 working days (please be aware the  Glapwell surgery is closed on a Wednesday and Friday afternoon, these are not included in counting 2 working days) for us to arrange your repeat prescriptions. Your prescription will often be/may be ready sooner but we cannot guarantee this.

To request a repeat prescription please do one of the following:

  1. Keep the tear off half of the previous prescription, tick the drug you require and return the slip to the surgery.
  2. Fax your request to us on (01246) 240781 BOLSOVER / (01623) 810372 GLAPWELL
  3. Post your request to us.
  4. Online with SystmOnline CLICK HERE
    You must sign up with the Surgery to use this service for the first time.)


Prescriptions / Medicine Wastage

More than £1 million pounds worth of unused medicines were wasted in North Derbyshire last year. You can help us to spend money where it is most needed by ordering only the medicines you require on your repeat prescription.

Do not hold on to medicine just because you may need it on another occasion in case the problem comes back.

Do not hoard medicines - this can lead to accidents. Do not share your medicines with other people.

Did You Know:

The same list of medicines will appear attached to your prescription each time you receive a new prescription, whether you order all items or not.

If any medicine is stopped or you have too much, return the medicine to the nearest pharmacy where it will be destroyed.

Pharmacists can't reuse returned medicine as they cannot guarantee that it has been properly stored whilst in someone's home. Many medicines are affected by heat, light and water vapour in the air.

Some people collected their medicines from the dispensary or chemist but then don't take them. Rather than doing this and wasting medicines, talk to your doctor or dispenser and let them know if you no longer take some of the items on your list. If the doctor knows that a medicine is not working for you they may be able to make other suggestions to help you cope with or manage a particular problem with your health.

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