You can be assured that anything you discuss with any member of the surgery staff, whether doctor, nurse or receptionist, will remain confidential. Even if you are under 16. Nothing will be said to anyone, including parents, family members, care workers, teachers or others without your permission.

The only reason why we might want to consider passing on confidential information without your permission would be to protect either you or someone else from serious harm. For example if we had evidence to suggest someone was in imminent danger. In this situation, we would always try to discuss this with you first but in rare instances this is not possible.

If you have any worries or queries about confidentiality, please ask a member of staff.

If you would like to discuss matters of a confidential nature, either with our receptionists or a member of the dispensary team, we have a side room available in reception for this purpose.