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Please call 01246 825487, preferrably after 10am
Antibiotics are now available from pharmacies who will most likely see you straight away
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The 7 conditions covered by the service are:
Appointments at Our Practice
Like GP practices across the country, we are experiencing exceptionally high demand with very limited appointment capacity. If you have an urgent medical problem that you believe requires a GP, please telephone the practice. However, our on-the-day capacity is extremely limited, and other NHS services are available to help you, often more quickly. For many urgent issues, please consider using the Pharmacy First scheme for common conditions (more information above), visiting a Minor Injury Unit (closest is Chesterfield Royal Hospital - Urgent Treatment Centre), or contacting NHS 111. For any life-threatening condition, you must call 999 immediately.
For all non-urgent medical requests (that by definition are for stable conditions that can safely wait up to several weeks if necessary), you can contact us via our online form, by phone, or in person during our opening hours of 8:00am – 6:30pm. We encourage all patients who are able to use our online forms for these routine requests. This helps to keep our phone lines accessible for patients who cannot use online services and ensures urgent calls can get through. We will review your request and get back to you with the next steps within 24 working hours.
To place an online form - please click here
Home visits can be arranged for those patients too ill to attend the Practice.
Please use the service thoughtfully and contact us as early as possible in the morning.
All requests for routine home visits should be made before 10:00am by calling us on:
Welbeck Road Health Centre - 01246 825487
The Surgery Glapwell - 01623 812188
A Chaperone is available to patients both for doctors and nurses intimate/sensitive examinations.
If you require a chaperone, please let us know when you book your appointment.
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone number and email address.
Local GP practices have teamed up to improve the way we provide weekend and evening appointment for our patients.
From the 1st of October 2022, there will be appointments available Monday-Friday 8am until 8pm and on Saturdays 9am until 5pm for our registered patients.
As a patient at WRHC & Glapwell, you might be able to use the extended access appointments available at other practices within our PCN - these Practices will be providing the other evening surgeries at their premises on a Tuesday, Wednesday and Friday evenings 6:30pm until 8pm.
Please speak to our Reception Team to book these evening appointments or use our online appointment request HERE
For more information visit - www.england.nhs.uk
It is important that you inform the practice if you are unable to attend your appointment. This will allow the appointment to be offered to another patient.
To cancel an appointment, please speak to Reception, use your NHS/Airmid app or follow the Accurx link used to book the appointment.
