Self Care - #HelpUsHelpYou
Citizens Advice - How To Get Help
Please click here to see how to get help from Citizens Advice
There are a number of different ways that Citizens Advice advisers can help people to resolve a problem. Advisers don’t tell clients what to do, but explain their options and the possible outcomes of different courses of action. Clients are encouraged to make their own decisions and act on their own behalf. We enable clients to manage their own problems by focusing on their needs as individuals.
Citizens Advice advisers, most of whom are trained volunteers can:
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interview clients face-to-face and by phone to find out what the problem(s) are
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access our regularly updated electronic information database for up to the minute information
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help clients to negotiate with companies or service providers such as creditors or to appeal against decisions, for example, welfare benefit claims
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write letters or phone companies and service providers on behalf of clients
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help clients to prioritise their problems, for example, to sort out which debts are most important
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help clients with form filling, for example, to claim for welfare benefits
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refer clients to CAB specialist caseworkers for complex problems or to other agencies when appropriate.
To save time it would be helpful if you brought as much information as possible relating to your enquiry. Depending on your enquiry, details on the following may be useful:
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letters
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dates
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contracts
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agreements
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receipts
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correspondence
Women's Health Information
- painful periods and adenomyosis
- different methods of contraception
- symptoms of menopause
- breast health
- cancer screening
Self-Care Resources - Joined Up Care Derbyshire
There are a range of conditions that we can treat and mange ourselves. However if your not sure how to, Joined Up Care Derbyshire has created a range of informational graphics to help you. Click the link below to visit their website.
Group Strep A
Please click the following link to view an information leaflet about Group Strep A
Group A strep is a common winter illness and is responsible for a number of childhood infections such as tonsillitis, pharyngitis, scarlet fever and impetigo.
This winter the rates of Group A strep illness are much higher than usual and we are seeing extremely high demand for advice.
It is very important to remember that the vast majority of children with Group A strep illness do not require assessment by a clinician or treatment. To help us identify the children that do need assessment our senior clinical team has developed a screening tool based on the FeverPAIN scoring system.
Our call handlers will use this tool to identify those children that do need assessment. You will be asked specific questions about your childs illness and the answers will determine if advice is for self care and watchful waiting, telephone review or face to face assessment.
All our staff are doing the very best they can with limited resources – please be kind.
FeverPAIN
People with a sore throat caused by streptococcal bacteria are more likely to benefit from antibiotics. FeverPAIN is clinical scoring tool that can help to identify the people in whom this is more likely.
FeverPAIN criteria
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Fever (during previous 24 hours)
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Purulence (pus on tonsils)
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Attend rapidly (within 3 days after onset of symptoms)
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Severely Inflamed tonsils
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No cough or coryza (inflammation of mucus membranes in the nose)
Each of the FeverPAIN criteria score 1 point (maximum score of 5). Higher scores suggest more severe symptoms and likely bacterial (streptococcal) cause. A score of 0 or 1 is thought to be associated with a 13 to 18% likelihood of isolating streptococcus. A score of 2 or 3 is thought to be associated with a 34 to 40% likelihood of isolating streptococcus. A score of 4 or 5 is thought to be associated with a 62 to 65% likelihood of isolating streptococcus.
Common symptoms of strep A include:
- flu-like symptoms, such as a high temperature, swollen glands or an aching body
- sore throat (strep throat or tonsillitis)
- a rash that feels rough, like sandpaper (scarlet fever)
- scabs and sores (impetigo)
- pain and swelling (cellulitis)
- severe muscle aches
- nausea and vomiting
Most strep A infections are not serious and can be treated with antibiotics.
But rarely, the infection can cause serious problems. This is called invasive group A strep (iGAS).
What to do if your child is unwell
It can be difficult to tell when a child is seriously ill, but the main thing is to trust your instincts.
You know better than anyone else what your child is usually like, so you'll know when something is seriously wrong.
If your child does not seem to be seriously ill, you can usually look after them at home. They should feel better in a few days.
If they're uncomfortable, you can give them children's paracetamol or children's ibuprofen. Check the leaflet to make sure the medicine is suitable for your child and to see how much to give them.
A pharmacist can give you advice about how to ease your child's symptoms and whether you need to see a doctor.
Treatments for a Strep A infection
Most strep A infections can be easily treated with antibiotics.
If you or your child has a strep A infection, you should stay away from nursery, school or work for 24 hours after you start taking antibiotics. This will help stop the infection spreading to other people.
Serious strep A infections (invasive group A strep, iGAS) need to be treated in hospital with antibiotics.
What should parents look out for?
It’s always concerning when a child is unwell. GAS infections cause various symptoms such as sore throat, fever, chills and muscle aches.
As a parent, if you feel that your child seems seriously unwell, you should trust your own judgement.
Contact NHS 111 or your GP if:
- your child is getting worse
- your child is feeding or eating much less than normal
- your child has had a dry nappy for 12 hours or more or shows other signs of dehydration
- your baby is under 3 months and has a temperature of 38C, or is older than 3 months and has a temperature of 39C or higher
- your baby feels hotter than usual when you touch their back or chest, or feels sweaty
- your child is very tired or irritable
Call 999 or go to A&E if:
- your child is having difficulty breathing – you may notice grunting noises or their tummy sucking under their ribs
- there are pauses when your child breathes
- your child’s skin, tongue or lips are blue
- your child is floppy and will not wake up or stay awake
How can we stop infections from spreading?
Good hand and respiratory hygiene are important for stopping the spread of many bugs. By teaching your child how to wash their hands properly with soap and warm water for 20 seconds, using a tissue to catch coughs and sneezes, and keeping away from others when feeling unwell, they will be able to reduce the risk of picking up, or spreading, infections.
Information provided by UK Health Security Agency
Threadworms
Please click the following link to view an information leaflet about how to Self Care for Threadworms
Warts and Verruca's
Please click the following link to view an information leaflet about how to Self Care for Warts and Verrucas
Sun Protection and Sun Burn
Please click the following link to view an information leaflet about how to Self Care for Sun Burn and information about Sun Protection
Sore Throat
Please click the following link to view an information leaflet about how to Self Care for a Sore Throat
Oral Thrush
Please click the following link to view an information leaflet about how to Self Care for Oral Thrush
Nappy Rash
Please click the following link to view an information leaflet about how to Self Care for a Nappy Rash
Mouth Ulcers
Please click the following link to view an information leaflet about how to Self Care for Mouth Ulcers
Minor Burns and Scalds
Please click the following link to view an information leaflet about how to Self Care for Minor Burns and Scalds
Infant Colic
Please click the following link to view an information leaflet about how to Self Care for an Infant with Colic
Hayfever
Please click the following link to view an information leaflet about how to Self Care for Hayfever
Haemorrhoids
Please click the following link to view an information leaflet about how to Self Care for Haemorrhoids
Fungal Nail Infection
Please click the following link to view an information leaflet about how to Self Care for a Fungal Nail Infection
Folic Acid
Please click the following link to view an information leaflet about Folic Acid
Vitamin D
Please click the following link to view an information leaflet about Vitamin D
Conjunctivitis
Please click the following link to view an information leaflet about how to Self Care for Conjunctivitis
P.O.W.E.R of Self Care
Please click the following link to view an information leaflet about the P.O.W.E.R of Self Care
Long Covid and Post Covid
Please click the following link to view an information leaflet about how to Self Care for Long Covid and Post Covid
Urinary Incontinence in Adults
Please click the following link to view an information leaflet about how to Self Care for Urinary Incontinence (leakage) in Adults
Menopause
Please click the following link to view an information leaflet about how to Self Care for Menopause
Boosting Your Mood
Please click the following link to view an information leaflet about how to Self Care for Boosting Your Mood
Venous Disease - Looking After Your Legs
Please click the following link to view an information leaflet about how to Self Care for Venous Disease
Urine Symptoms in Men
Please click the following link to view an information leaflet about how to Self Care for Urine Symptoms in Men
Acute Sinusitis in Adults
Please click the following link to view an information leaflet about how to Self Care for Sinusitis in Adults
Common Cold in Adults
Please click the following link to view an information leaflet about how to Self Care for a Common Cold in Adults
Middle Ear Infection
Please click the following link to view an information leaflet about how to Self Care for a Middle Ear Infection in Children
Sore Throat
Please click the following link to view an information leaflet about how to Self Care for a Sore Throat
Sprains and Strains
Please click the following link to view an information leaflet about how to Self Care Sprains and Strains
Cough in Adults
Please click the following link to view an information leaflet about how to Self Care for a Cough in Adults
Headache and Migraine
Please click the following link to view an information leaflet about how to Self Care for Headache and Migraine
Constipation
Please click the following link to view an information leaflet about how to Self Care for Constipation
Fever in Children
Please click the following link to view an information leaflet about how to Self Care for a Fever in Children
Heart Burn and Indigestion
Please click the following link to view an information leaflet about how to Self Care for Heart Burn and Indigestion
Eczema
Please click the following link to view an information leaflet about how to Self Care for Eczema
Back Pain
Please click the following link to view an information leaflet about how to Self Care for Back Pain
Athletes Foot
Please click the following link to view an information leaflet about how to Self Care for Atheletes Foot
Acne
Please click the following link to view an information leaflet about how to Self Care for Acne