Prescriptions
How to Order
Ways you can order your repeat prescription:
- By visiting the Dispensary at either Welbeck Road Health Centre or Glapwell Surgery - Please see the opening times for both Dispensary's below
- Medicines Order Line - Call 01246 588860 The Medicine Order Line service is open from 8AM to 4PM Monday – Friday (excluding bank holidays).
The telephone lines are staffed by fully trained Medicine Order Line Operatives (MOLOs) who will go through your prescription request and check which items are needed. The medication request is processed whilst you are on the telephone and is then sent electronically for the prescriber to review and sign. The prescription will then be sent electronically to your nominated pharmacy.
- Medicines Order Line Online Ordering Form - As well as offering a telephone service for ordering prescriptions, MOL now offer an online webform where you can submit your requests, click here to access the form
- SystmOnline - Repeat prescriptions can be ordered online through the SystmOnline portal here
NHS Charges
These charges apply in England only.
In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.90
- 12-month prepayment certificate (PPC): £114.50
- 3-month PPC: £32.05
- Hormone Replacement Therapy (HRT) prepayment certificate (PPC): £19.80
If you have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
Information correct as of 29/07/2024
Prescription Fees
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available by clicking here GOV.UK
Collections
Please allow 2 working days for us to arrange your repeat prescriptions.
Our opening times are:
- Welbeck Road Health Centre - Monday and Thursday 8am until 8pm
- Glapwell - Monday, Tuesday and Thursday 8:30am until 17:30pm
Wednesday and Friday will remain the same 8:30am until 13:30pm
Both Practices are closed Saturday and Sunday.
Change / Nominate a Pharmacy
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the Practice.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up OR via the NHS App.
For more information on the electronic prescription service, click here.
Find your nearest pharmacy
Pharmacists can see to a range of minor illnesses such as colds, sore throats, aches and pains.
To find pharmacies closest to you as well as their opening times, the services they offer and contact information click here.
Using the NHS App you can also amend your preferred pharmacy for future prescriptions to be sent to.