Suggestions & Complaints

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please speak to our Reception Team to pass on your concerns, or write to us. The assistant practice manager will deal with your concerns appropriately. 

Welbeck Road Health Centre's Complaints Policy

Click here to view