We make every effort to make the surgery accessible for disabled patients. There is access through the main door and we have a wheelchair available for use in surgery. We also have two lifts to access services on the second floor. There is disabled parking available close to the main entrance.
If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room. Alternatively, we do have the facility of a portable induction loop. If you would like to use this, please ask at reception for assistance.
The call screen will also pop up in writing to help those who have reduced hearing.
Our clinicians also use sophisticated live transcription services to help with understanding. A screen will convert spoken words into text. This can be a good option whilst people are wearing masks and cannot rely on lip reading. Anything said whilst using these transcription services is not saved and is deleted immediately.